Privacy Policy
Reliable Pavement Services respects your privacy and is committed to protecting the personal information you share with us through our website, online forms, communications, and business interactions.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. It also explains certain rights California residents may have under applicable privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.
California privacy laws give consumers rights regarding personal information collected by businesses, including the right to know, delete, correct, opt out of sale or sharing, and not be discriminated against for exercising privacy rights.
1. Information We Collect
We may collect personal information directly from you, automatically through our website, or from third-party sources.
Information You Provide to Us
We may collect information when you:
Submit a contact form
Request information about our services
Apply for employment
Upload a resume or employment-related document
Communicate with us by email, phone, or online form
Interact with us through our website or social media pages
This information may include:
Name
Email address
Phone number
Company name
Job title
Project information
Employment history
Resume, portfolio, certifications, or application materials
Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device, browser, and website activity, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on pages
Referring website
Approximate location
Click activity
Form interaction data
Cookie identifiers
Analytics and advertising identifiers
We may collect this information through cookies, pixels, tags, analytics tools, embedded content, server logs, and similar technologies.
2. Cookies, Pixels, Analytics, and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, improve performance, understand visitor behavior, measure marketing effectiveness, and support advertising or remarketing efforts.
These technologies may include:
Essential website cookies
Analytics cookies
Marketing or advertising pixels
Embedded third-party tools
Form tracking tools
Security and spam-prevention tools
Social media integrations
Website performance tools
Where required by law, we will request consent before using non-essential cookies, pixels, or similar tracking technologies.
You may be able to manage your cookie preferences through our website’s cookie consent banner or your browser settings. Disabling certain cookies may affect website functionality.
3. How We Use Personal Information
We may use personal information for the following business and operational purposes:
To respond to inquiries
To provide information about our services
To review project or business opportunities
To process employment applications
To communicate with clients, vendors, applicants, and website visitors
To operate, maintain, and improve our website
To analyze website traffic and performance
To improve our marketing and communications
To protect against fraud, spam, security threats, or unauthorized activity
To comply with legal obligations
To enforce our rights, agreements, and policies
We do not collect personal information for purposes that are unrelated to our business operations.
4. Categories of Personal Information We May Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Identifiers: name, email address, phone number, IP address, company name, and online identifiers.
Commercial or business information: project inquiries, service interests, client communications, and business relationship details.
Internet or electronic network activity: browsing activity, page views, device information, cookies, and interaction with our website.
Professional or employment-related information: job history, resume details, certifications, references, and application materials.
Geolocation information: approximate location derived from IP address.
Inferences: limited inferences based on website activity, such as service interest or inquiry type.
Sensitive personal information: we do not intentionally collect sensitive personal information through our general website forms. However, employment applicants may voluntarily provide sensitive information in resumes or application materials.
5. Sources of Personal Information
We may collect personal information from:
You directly
Your company or employer
Website forms
Email, phone, or other communications
Website analytics tools
Cookies and tracking technologies
Service providers
Publicly available sources
Social media or business networking platforms
6. How We Share Personal Information
We may share personal information with trusted third parties when necessary to operate our business, provide services, improve our website, or comply with legal obligations.
These may include:
Website hosting providers
Website maintenance providers
Analytics providers
Marketing and advertising platforms
Email and communication platforms
CRM or project management platforms
Recruiting or applicant management tools
Cybersecurity and spam-prevention providers
Professional advisors, including attorneys and accountants
Government agencies or legal authorities when required by law
We do not sell personal information for money.
However, some website advertising, analytics, or tracking technologies may be considered a “sale” or “sharing” of personal information under California privacy law if data is disclosed to third parties for cross-context behavioral advertising or similar purposes. California privacy law gives consumers the right to opt out of the sale or sharing of personal information.
7. Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
Know what personal information we collect, use, disclose, sell, or share
Request access to personal information we have collected about you
Request deletion of personal information, subject to legal exceptions
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information
Limit the use or disclosure of sensitive personal information, where applicable
Not be discriminated against for exercising privacy rights
To exercise these rights, you may contact us at:
Email: [email protected]
Phone: (408) 858-2117
Mailing Address: 50 W Main Street, Morgan Hill, CA 95037
We may need to verify your identity before processing certain requests.
8. Do Not Sell or Share My Personal Information
If our website uses advertising pixels, retargeting tools, cross-context behavioral advertising, or similar technologies, California residents may have the right to opt out of the sale or sharing of their personal information.
You may submit an opt-out request by:
Clicking the Do Not Sell or Share My Personal Information link on our website
Adjusting your cookie preferences through our cookie banner
Contacting us at [email protected]
We also endeavor to honor legally recognized browser-based opt-out preference signals where required by applicable law, such as Global Privacy Control.
9. Notice at Collection for California Residents
At or before the time we collect personal information, we provide notice of the categories of personal information collected and the purposes for which it may be used. The CCPA requires businesses to provide notice at collection before collecting personal information from consumers.
We collect the categories of personal information listed in this Privacy Policy for the business purposes described above.
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Employment Applicant Information
If you apply for a position with us, we may collect employment-related information, including your name, contact information, resume, work history, education history, certifications, references, portfolio, and any other information you provide.
We use applicant information to:
Review qualifications
Communicate about employment opportunities
Conduct interviews
Verify information
Comply with employment, labor, and legal obligations
Maintain recruiting records
Applicant information may be shared with internal team members, recruiting providers, background check providers, legal advisors, or other service providers involved in the hiring process.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, internet transmission, storage system, or electronic communication is completely secure. We cannot guarantee absolute security.
12. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, respond to inquiries, process applications, comply with legal obligations, resolve disputes, maintain business records, and enforce agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
13. Third-Party Websites and Embedded Content
Our website may include links to third-party websites, embedded maps, videos, social media content, or other third-party tools.
We are not responsible for the privacy practices, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
14. Children’s Privacy
Our website is intended for business users and general audiences. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
15. Accessibility
We are committed to making our website accessible to users of all abilities. If you have difficulty accessing any part of our website or this Privacy Policy, please contact us at [email protected] or (408) 858-2117 so we can assist you.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date above. Your continued use of our website after updates are posted means you acknowledge the updated Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Reliable Pavement Services
877 Serene Ct., Morgan Hill, CA 95037
Email: [email protected]
Phone: (408) 858-2117